Frequently Asked Questions
What Shipping Methods Are Available?
We ship ordered products normally through india post. Any one can track the order status with the link https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx using the consignment number sent to customer through SMS, Whatsapp and email. Apart from that consignment number can be found from the order list of customer itcareonline.com account with the link https://itcareonline.com/my-account/orders/ .
We also use other domestic courier in some cases.
How Long Will it Take To Get My Package?
We ship the ordered products same working day we receive the order from the customer. We provide the consignment number, order tracking link and the courier details for the ordered to the customer same day through SMS, WhatsApp and email. Generally it takes 3 to 4 days for the customer to receive the consignment or the ordered products. In some cases for remote areas of india it may takes one week to 10 days to deliver the order.
How Do I Track My Order?
Customer can track the order with the track your order link as provided below.
Do I Need A Account To Place Order?
No you don’t need an account to place an order. However we strongly recommend to create an account on https://itcareonline.com/my-account/ so that you can see all your order arranged in one place, can return, claim refund and track your order smoothly in one place.
However if you had placed an order without an account on https://itcareonline.com you can create an account later on and call us on 8763012345 along with whatsapp your order number and email id so that we can merge that order in your account.
What Shipping Methods Are Available?
We ship ordered products normally through india post. Any one can track the order status with the link https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx using the consignment number sent to customer through SMS, Whatsapp and email. Apart from that consignment number can be found from the order list of customer itcareonline.com account with the link https://itcareonline.com/my-account/orders/ .
We also use other domestic courier in some cases.
How Long Will it Take To Get My Package?
We ship the ordered products same working day we receive the order from the customer. We provide the consignment number, order tracking link and the courier details for the ordered to the customer same day through SMS, WhatsApp and email. Generally it takes 3 to 4 days for the customer to receive the consignment or the ordered products. In some cases for remote areas of india it may takes one week to 10 days to deliver the order.
How Do I Track My Order?
Customer can track the order with the track your order link as provided below.
How Do I Place an Order?
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How Should I to Contact if I Have Any Queries?
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Do I Need an Account to Place an Order?
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