Cancel an order that is not dispatched yet.

  • We have a very clear and prominent policy on cancellation of product. You can cancel any order which is not dispatched yet. Don’t worry if it is already dispatched you can just return it to us and get the refund of your paid amount. If the product is already dispatched and there is no option to cancel the order than go here to return an order.
How to cancel an order
  • Go to my account click on orders and see your order no. on the orders list. You will find a cancel button against your order if it is not dispatched yet. Just click cancel and you did it. Hey ! Don’t forgot to mention the reason you cancelled.
How to get refund for a cancelled order
  • If you cancel the order, you will have an option to choose where you want the refund money back, in your bank account from where it was deducted at the time of checkout or in your itcareonline.com wallet for your future transaction. Just mention that information and that’s it.
You will get refund within one business day on cancelled orders.